There are many things to consider when selecting the best auto insurance company. Bankrate score, Customer reviews and complaints data are all important factors. The final decision is yours. It doesn't really matter if you want a comprehensive insurance policy or one that covers liability. But it is important to know the key features of a policy.
Score at the Bankrate
When evaluating the best auto insurance companies, Bankrate considers more than just price. It considers customer service, technology, and digital resources. Digital age changes are driving rapid innovation in the insurance industry. In order to remain competitive, they need to keep up with the rapid changes and enhance their offerings.
Bankrate grades insurance companies based on third-party ratings as well as customer satisfaction scores. Bankrate also takes into account their financial strength and accessibility online and via mobile. Each carrier's overall score is calculated using five points.
Discounts
You may be eligible for a discount on your premium if more than one car is registered. This can save you up to ten per cent. The most common discount you will find is the paid in-full. This discount rewards the premium payer for paying in full. You may be eligible for a discount up to 10% on your premium if you are accustomed to paying in full.
Multi-car discounts can also be availed. If you have more than one vehicle, you can also save money by insuring them under the same policy. This discount is available from most insurance companies. Progressive, for instance, offers a discount of 12% on multiple car insurance policies. Some major insurers offer multi-policy discount. Student members may also be eligible for a discount Geico, as an example, offers a 15% student discount.
Complaint data
Auto insurance companies have a variety of complaints. Customers most frequently complain about having to file a claim. In fact, 68% of all complaints were about claims-related issues, including low settlement offers, delays in the claims process, and outright denial of the claim. Although the promise of prompt reimbursement is a compelling reason to purchase insurance, the experience can be stressful and frustrating.
The NAIC complaint data index allows consumers to determine the quality of a company's services. The index compares insurers' customer satisfaction to find out how they compare to the nationwide average complaint ratio. The complaint ratio is based on the number of complaints received per $1 million in premiums or annual premiums. Less complaints mean better customer service.