There are a lot of factors to consider when choosing the best auto insurance companies. These factors include Customer reviews, Bankrate Score, Discounts, complaint data, and Customer reviews. It is ultimately up to you which policy is right for you. Whether you want a comprehensive or liability policy, it is important to know which features to look for in a policy.
Bankrate Score
Bankrate looks at more than price when evaluating top auto insurance companies. Bankrate takes into consideration customer service, technology, as well digital resources. The digital age is accelerating the pace of change for insurers. They must keep up with this rapid change and improve their offerings in order to maintain their competitive edge.
Bankrate grades insurance companies based on third-party ratings as well as customer satisfaction scores. They also take into consideration their financial strength, as well as mobile and online accessibility. The overall score for each carrier is rated out of five points.
Discounts
You can often get a discount on your insurance premium if you own more than one vehicle. This could save you between five and ten percent. Most common discount is called the paid-in full discount. This discount rewards your for paying full price upfront for your premium. You can often receive a discount of up to 10% if you pay your premium in full upfront.
Multi-car discounts can also be availed. It is possible to save money on multiple vehicles by insuring them under one policy. Most insurers offer this discount. Progressive, for example, offers a 12% discount when you purchase multiple policies of car insurance. Some major insurers offer multi-policy discount. Student members may also be eligible for a discount Geico, by example, offers a 15% Discount for Students
Complaint data
According to data collected from customers of auto insurance companies, they are not all equal. Insurance customers most commonly complain about the process of filing a claim. 68% of all complaints related to claims were actually about claims. This includes low settlement offers and delays in the claims process. Although insurance promises of quick reimbursement are compelling reasons to buy it, the experience can be frustrating and stressful.
The NAIC complaint index gives consumers the ability to assess a company's service quality. The index can be used to compare insurance companies on customer satisfaction, comparing their complaint rate to the national average. Complaint ratios are based on how many complaints a company receives per $1 million in premiums earned or the annual premiums. Insurers that receive fewer complaints generally offer better customer service.